Terms of service

Welcome to byartos.com. These Terms and Conditions of Service govern access to, browsing and use of the website https://byartos.com, as well as the purchase of products offered through it.

By accessing this website or placing an order, the user accepts these terms in full. If you disagree with any of them, you must refrain from using this website.

1. Website owner

In accordance with applicable regulations, the website owner’s details are provided below:

Website: https://byartos.com

Contact email address: hello@byartos.com

Postal address: Carrer Llevant 12, Casa 36, La Nucia, Alicante, 03530, Spain.

2. Purpose

The purpose of this website is to provide information and enable the online purchase of products sold by ByArtos.

These terms govern the contractual relationship between ByArtos and users who purchase products through the website.

3. Acceptance of the terms

Accessing and using this website constitutes full acceptance of these Terms and Conditions.

The user declares that they are over 18 years of age or have sufficient legal capacity to enter into a contract.

4. Products

ByArtos sells the products displayed in its online store.

Images, photographs, colours and descriptions are for illustrative purposes. Although every effort is made to represent products as accurately as possible, slight differences may occur due to the user’s screen settings or the manufacturing process itself.

ByArtos reserves the right to modify, replace or remove products from its catalogue at any time and without prior notice.

5. Prices

All prices published on the website are displayed in euros (€).

Prices include any legally applicable taxes, unless expressly stated otherwise.

Shipping costs, where applicable, will be displayed before the purchase is completed.

ByArtos may change prices at any time without affecting orders that have already been confirmed.

6. Purchasing process

To place an order, the user must follow the purchasing procedure set out on the website.

Once payment has been made and the order confirmed, the customer will receive an email confirmation.

Receipt of the confirmation email does not constitute final acceptance of the order in the event of obvious errors in pricing, availability or product information.

7. Payment methods

Payments must be made using the methods available on the website at the time of purchase.

All transactions are processed through secure payment platforms.

ByArtos does not store the full details of payment cards used during the purchasing process.

8. Shipping

Orders will be prepared and dispatched within the timeframes indicated in the Shipping Policy or during the purchasing process.

Delivery times are estimates and may be affected by circumstances beyond ByArtos’s control, such as logistical issues, weather conditions, customs or force majeure.

The risk associated with the products will pass to the customer upon delivery.

9. Right of withdrawal

Consumers may exercise their right of withdrawal within the statutory period established by current regulations, except where this right is excluded under applicable law.

The full conditions for returns and refunds are set out in the corresponding Returns and Refunds Policy published on this website.

10. Warranty

All products sold by ByArtos are covered by the applicable statutory warranties under Spanish law.

The warranty does not cover damage caused by misuse, accidents, normal wear and tear, improper handling or any use other than the intended purpose.

11. User obligations

The user agrees to:

Provide accurate and up-to-date information.
Not use the website for unlawful activities.
Not introduce viruses, malware or any other elements that could damage the website.
Not attempt to access restricted areas of the system without authorisation.
Use the website in accordance with current legislation.

12. Intellectual property

All website content, including, but not limited to:

design;
logos;
texts;
photographs;
images;
videos;
graphics;
icons;
source code;
trademarks;
trade names;

is the property of ByArtos or its respective owners and is protected by national and international intellectual and industrial property laws.

Its reproduction, distribution, modification or use without prior written authorisation is prohibited.

13. Limitation of liability

ByArtos shall not be liable for:

temporary interruptions to the website;
errors arising from circumstances beyond its control;
cyberattacks;
force majeure;
damage caused by the user’s misuse of the website.

Furthermore, it does not guarantee that the website will remain continuously available.

14. Third-party links

This website may contain links to third-party websites.

ByArtos does not control these websites and is not responsible for their content, availability or policies.

15. Data protection

Personal data is processed in accordance with the Privacy Policy published on this website, Regulation (EU) 2016/679 (GDPR) and current Spanish legislation.

16. Amendments

ByArtos may amend these Terms and Conditions at any time.

Amendments will take effect upon their publication on this website.

17. Applicable law

These Terms and Conditions are governed by Spanish law.

18. Dispute resolution

In the event of a dispute between the parties, both agree to attempt to resolve it amicably.

Where the user qualifies as a consumer, they may use the European Online Dispute Resolution Platform where applicable.

Without prejudice to the consumer’s rights under current legislation, any dispute shall be submitted to the courts having jurisdiction under applicable Spanish regulations.